Frequently Asked Questions
Can I apply for multiple beta installations?
We recommend you to submit multiple beta applications only if there is a clear difference in terms of the technical and business use cases, audiences served, geolocations under test and application types to be tested on the Celona network. In most conditions, given limited product availability, we will approve a single beta installation per customer.
How do I provide feedback during the program?
We will use the weekly check-in meetings that we will setup with your team to gather your feedback. Topics would range from specific product features to requests for usability enhancements.
Who can participate in the beta program?
As highlighted in the application form for the beta program, we expect enterprise IT professionals and leaders to submit the request on behalf of their organization. New category of service providers that are trying to take advantage of the CBRS spectrum to offer new services in the enterprise. Solution partner candidates that are looking to extend the reach of their OT offer with the CBRS spectrum. Network designers that are trying to take advantage of the CBRS.
Are Celona’s products and software confidential as part of the beta program?
Yes, Celona product components as part of the beta program install is confidential. It is strongly recommended that the beta hardware and software should not be deployed within facilities and systems you don't directly control. As covered by the beta program terms of service and the mutual NDA signed as part of the agreement, it is required that you do not share information about the beta installation publicly and discuss its findings with other organizations.
How do I opt out of the program?
You may opt out of the program at any time, and can email us at firstname.lastname@example.org to start the process. Celona will be responsible for helping you with deactivation of your account along with removal of your data from Celona’s cloud service. Customers would be responsible to tear down the hardware installed on-premises and use the return shipping labels provided at the time of installation.